Questions to Ask When Choosing a REALTOR®
1. How long have you been in residential
real estate sales? Is it your full-time job?
While experience is no guarantee of skill,
real estate, like many other professions, is
mostly learned on the job.
2. What designations do you hold?
Designations such as GRI and CRS, which
require that agents take additional,
specialized real estate training, are held by
only about one-quarter of real estate
practitioners.
3. How many homes did you and your
company sell last year?
4. How many days did it take you to sell
the average home? How did that compare
to the overall market?
5. How close to the initial asking prices of
the homes you sold were the final sale
prices?
6. What types of specific marketing
systems and approaches will you use to
sell my home? Look for someone who has
aggressive, innovative approaches, not
just someone who’s going to put a sign in
the yard and hope for the best.
7. Will you represent me exclusively, or
will you represent both the buyer and the
seller in the transaction? While it’s usually
legal to represent both parties in a
transaction, it’s important to understand
where the agent’s obligations lie. A good
agent will explain the agency relationship
to you and describe the rights of each
party. It’s also possible to insist that the
agent represent you exclusively.
8. Can you recommend service providers
who can assist me in obtaining a
mortgage, making repairs on my home,
and other things I need done? Keep in
mind here that agents should generally
recommend more than one provider and
should tell you if they receive any
compensation from any provider.
9. What type of support and supervision
does your brokerage office provide to
you? Having resources such as in-house
support staff, access to a real estate
attorney, or assistance with technology
can help an agent sell your home.
10. What’s your business philosophy?
While there’s no right answer to this
question, the response will help you assess
what’s important to the agent—fast sales,
service, etc.—and determine how closely
the agent’s goals and business emphasis
mesh with your own.
11. How will you keep me informed about
the progress of my transaction? How
frequently? Using what media? Again,
this is not a question with a correct
answer, but that one reflects your desires.
Do you want updates twice a week or
don’t want to be bothered unless there’s a
hot prospect? Do you prefer phone,
e-mail, or a personal visit?
12. Could you please give me the names
and phone numbers of your three most
recent clients?
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